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🛠️ Help & Support
Need Assistance? We’ve Got You Covered.
At Hot Leads Vault, we’re committed to helping you get the most out of your data. Whether you’re a new customer, need help accessing your leads, or have questions about our subscriptions — our support team is here to assist you.
📬 Contact Support
🔹 General Inquiries & Sales
Have a question before purchasing or need help choosing the right plan?
📧 Email: sale@hotleadsvault.com
🔹 Customer Support
Already a customer? Need help with downloads, account access, or billing?
📧 Email: support@hotleadsvault.com
We typically respond within 24 business hours, Monday through Friday (9 AM – 6 PM GMT).
💡 Frequently Asked Questions (FAQs)
Q: How do I access my purchased leads?
A: After payment, you’ll receive an email with a secure download link. If you don’t see it, check your spam folder or contact support@hotleadsvault.com.
Q: Can I request leads for a specific niche or region?
A: Yes! We offer custom data packages. Email sale@hotleadsvault.com with your niche and region preferences.
Q: Are the email leads GDPR or CAN-SPAM compliant?
A: Our lists are verified and cleaned, but how you use them matters. You are responsible for using them in accordance with local and international email marketing laws.
Q: Can I cancel or upgrade my subscription?
A: Absolutely. Contact support@hotleadsvault.com, and our team will help you manage your subscription.
Q: Do you offer refunds?
A: Due to the nature of digital products, we do not offer refunds once data is delivered. However, if you encounter an issue (e.g., corrupted file), we’ll make it right.
🧭 Need Step-by-Step Help?
Visit our Getting Started Guide (link if applicable) or email support — we’re happy to walk you through your first campaign.
📣 Still Stuck?
No problem — reach out directly:
📧 support@hotleadsvault.com
We’re fast, friendly, and focused on your success.