๐ ๏ธ Help & Support
Need Assistance? Weโve Got You Covered.
At Hot Leads Vault, weโre committed to helping you get the most out of your data. Whether youโre a new customer, need help accessing your leads, or have questions about our subscriptions โ our support team is here to assist you.
๐ฌ Contact Support
๐น General Inquiries & Sales
Have a question before purchasing or need help choosing the right plan?
๐ง Email: sale@hotleadsvault.com
๐น Customer Support
Already a customer? Need help with downloads, account access, or billing?
๐ง Email: support@hotleadsvault.com
We typically respond within 24 business hours, Monday through Friday (9 AM โ 6 PM GMT).
๐ก Frequently Asked Questions (FAQs)
Q: How do I access my purchased leads?
A: After payment, youโll receive an email with a secure download link. If you donโt see it, check your spam folder or contact support@hotleadsvault.com.
Q: Can I request leads for a specific niche or region?
A: Yes! We offer custom data packages. Email sale@hotleadsvault.com with your niche and region preferences.
Q: Are the email leads GDPR or CAN-SPAM compliant?
A: Our lists are verified and cleaned, but how you use them matters. You are responsible for using them in accordance with local and international email marketing laws.
Q: Can I cancel or upgrade my subscription?
A: Absolutely. Contact support@hotleadsvault.com, and our team will help you manage your subscription.
Q: Do you offer refunds?
A: Due to the nature of digital products, we do not offer refunds once data is delivered. However, if you encounter an issue (e.g., corrupted file), weโll make it right.
๐งญ Need Step-by-Step Help?
Visit our Getting Started Guide (link if applicable) or email support โ weโre happy to walk you through your first campaign.
๐ฃ Still Stuck?
No problem โ reach out directly:
๐ง support@hotleadsvault.com
Weโre fast, friendly, and focused on your success.